What is E-commerce and uses of E-commerce?

Posted on 800 views

Do you want to know what is e-commerce and how is the development of e-commerce in India What is E-Commerce? So in this post we will be able to get detailed information about this. If you have many questions related to e-commerce in your mind, then you will definitely get the answer to all your questions.

Doing industry through the Internet is called e-commerce or electronic commerce. In simple words, providing your service, or service on the virtual world of the Internet, is called e-commerce.

‘Change’ – this is the thing with the help of which man reached such a high point, which no other animal could reach.

From the very beginning, man kept making necessary changes in the things around him and used them according to his benefit and need. Now take the wheel for example. Even today, if man used wood in the shape of a round plank, would traveling thousands of miles be as easy as it is today?

Would you have been able to operate your smartphone today if the mobile had not been changed? It has been possible only because of the change that today you are able to read an article written by me so easily.

Similarly, there have been many important changes in the field of market and industry from time to time and one of the important changes was to introduce the world to e-commerce. E-commerce came like a revolution, and completely rocked the industry sector.

But what is e-commerce and what is its importance? Perhaps this question has come to your mind as well. But, don’t worry. In this article, I will give you all the information related to e-commerce one by one. So first of all let us know what is e-commerce after all.

What is E-Commerce?

These services include buying and selling of goods on the Internet, marketing, delivery of goods to the addressee, online bill payment, online banking, etc.

For example you can take some famous and famous companies of India like flipkart, paytm etc. You must have seen that some sellers sell their goods on these platforms.

At the same time, by visiting these websites, the customer easily buys the goods according to his needs in a few minutes.

Apart from accessories, now many companies have started offering mobile phones and D2H recharge facility on their own.

Electronic commerce started in 1960 when many companies around the world started sharing business documents with other companies with the help of electronic data interchange (EDI) feature of the Internet.

After this companies like e-bay and amazon entered the field of internet and brought revolution in this field.

Types of E-Commerce

E-commerce can be divided into the following four categories.

1. Business-to-Business (B2B)

In this, one business or company contacts another business or company to get service instead of customer. For example, you can take the directory website.

In this, a company or industrialist contacts another online directory website, with the help of which he can register his name in that directory.

This benefits both. Directory website owner gets his customer and another industrialist can promote his services through that website and reach his service to maximum number of customers.

2. Business-to-Consumer (B2C)

In this type of industry, the industrialist sells his product or service directly to the customer through the Internet. This type of business is very much in vogue these days.

On online stores such as Amazon and Flipkart, the seller delivers his goods to the customers and charges a reasonable price.

3. Consumer-to-consumer (C2C)

In this type of business, a consumer sells his goods or services to another consumer through the Internet.

Most of the items sold are second hand or used. To understand this, you can take the example of platforms like olx and quickr.

On these websites, a consumer sells his old and used product to another consumer at a reasonable price.

4. Consumer-to-Business (C2B)

To understand this type of business, we take the help of some examples.

You must have heard the name of upwork.com. If not, then let me tell you that this is such a website on which you can easily hire workers to get any of your office or study work done. Workers take money from you according to their hard work and time.

But, to hire those workers, you have to put the details of your work by making an ad, with the help of which the workers reach you.

Similarly, to take an online insurance policy, you also have to enter your requirements on many websites, which are seen by the proper agents and deliver their services to you.

In the above given example, we have seen that in this type of business, first you have to put your requirements in the form of ads, which the agents providing services see and deliver their services to you.

In simple language, it can be said that in this, the consumer contacts the business owner so that he can take advantage of his services.

You must have heard the saying that “every coin has two sides”, in the same way, e-commerce also has some advantages and some disadvantages, which we have explained in detail below.

Advantages of E-Commerce

Make Life Comfortable

If we talk about the biggest advantage of e-commerce, then it is that it increases the convenience. One can easily order big items like TV, Fridge, and AC in a few minutes sitting at home.

E-commerce has proved to be a boon for the people who are often busy.

Now as before, people can easily fulfill their needs without going to the market every week and now many websites also deliver vegetables and fruits.

Within a few hours of placing your order, you can get vegetables and fruits from the comfort of your home.

A Good Start-Up Option

People interested in business can do start-up easily. Opening an online store is much easier than a physical store and can be handled easily.

Funds are also involved in this and it is a good option for part-time or full-time job.

Can Make Payment Easily

One of the big advantages of e-commerce is that you can easily pay for any service you take advantage of.

You are given several options for payment. You can get the money deducted from your bank account.

If you order a product online, then you can pay for it at the time of delivery also. Now many websites also offer the option of paying on EMI.

In this, you have to pay all the amount not at once but in the form of interest on the prescribed time.

Can Compare Product Or Price

If you buy a product online, then you can compare its price and its specification with other websites and sellers.

With this you get the product at a reasonable price. Apart from this, you can also take a discount on that product with the help of coupons.

Easy Return Policy

If you do not like the delivered salmon or product or there is any defect in it, then you can easily replace or return it.

For this, you just have to go to the website and click on Return and with one click you can return or replace that product in the stipulated time.

Disadvantages of E-commerce

Defect in Product

Friends, as you now know that e-commerce is virtual commerce.

Many times when shopping online, many salmon turn out to be defective or defective. If you take clothes from the market, you can check them by touching them physically.

Apart from this, you can also try it on yourself by going to the changing room. But this is not possible in the world of e-commerce. You cannot physically check the products.

However, you can return or replace them if you turn out to be defective, but the whole process gets lengthy.

Product Delivery Time

Sometimes the shipment of the product takes a long time due to which we do not know our product on time. This is the biggest drawback of e-commerce.

Many times the dress ordered for marriage is found after getting married. This causes inconvenience to the consumer.

Hacking Threat

While buying a product online, you have to provide many personal details like credit card details, your personal mobile number, and address.

Putting such information in the wrong hands can lead to problems like data leakage. I would like to advise you that whenever shopping online, always do it from a trusted website.

Some features of E-Commerce:


Internet today is spread in every corner of the country and with its help you can avail online services anywhere and anytime.


If you buy something from the shops, then many times you are charged more money and you are not able to do anything even knowing it.

But in the world of e-commerce, no one charges you extra and even if this happens to you, then you can easily report to such seller.


When you buy a product online, you are given complete information about the product. If you want to order a mobile phone.

So you are told in detail about all its details like its processor, memory etc.

With its help, you can buy the product not according to the trend, but according to its specialty.

Growth of E-Commerce in India

E-commerce sector is growing very fast in India. Revenue from e-commerce was approximately US$39 billion in the year 2017 and it is estimated that this amount will increase to US$120 billion by 2020.

If we talk about the percentage, then this industry is growing at the rate of 51 percent per year, which is much faster than the rest of the countries.

In Short

Friends, today you have learned what is e-commerce and what are its history and advantages and disadvantages. Apart from this, you also know whether there are opportunities to move forward in this field or not.

We whole heartedly welcome your suggestion. If you liked this post, then share it as much as possible on Facebook, Twitter, Instagram and WhatsApp.

If you liked this article, then share it with your friends and family members so that they can also know about e-commerce in detail.


Gravatar Image
A systems engineer with excellent skills in systems administration, cloud computing, systems deployment, virtualization, containers, and a certified ethical hacker.

Leave a Reply